--- title: How a 400+ Location Retailer Saves $558K a Year on Background Checks description: 24,000 hires. 0.12-day turnaround. $558K saved. See how a 400+ location retailer transformed screening with CIChecked's investigative approach image: https://www.cichecked.com/hubfs/400+%20Location%20Retailer%20Case%20Study%20Featured%20Image.png --- [Skip to content](https://www.cichecked.com/case-studies/how-a-400-location-retailer-saves-558k-a-year-on-background-checks#main-content) [![CIChecked+CI+LLC+Transparent](https://www.cichecked.com/hs-fs/hubfs/Brand%20Assets/Logo/CIChecked+CI+LLC+Transparent.png?width=700&height=156&name=CIChecked+CI+LLC+Transparent.png) ](https://www.cichecked.com/) - [Services](https://www.cichecked.com/identity-validations) - - [![icon-criminal](https://www.cichecked.com/hubfs/Brand%20Assets/Icons/icon-criminal.svg) Criminal Background Checks ](https://www.cichecked.com/criminal-records-checks-for-employee-background-screening) - [Criminal Background Checks ](https://www.cichecked.com/criminal-records-checks-for-employee-background-screening#criminal-background-checks) - [NY Checked™ ](https://www.cichecked.com/criminal-records-checks-for-employee-background-screening#ny-checked) - 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[ Learn More ](https://www.cichecked.com/upcoming-events) Case Studies # How a 400+ Location Retailer Saves $558K a Year on Background Checks April 14, 2026 ![How a 400+ Location Retailer Saves $558K a Year on Background Checks](https://www.cichecked.com/hubfs/400+%20Location%20Retailer%20Case%20Study%20Featured%20Image.png) ## 24,000 Retail Hires. 98.3% Same-Day. 0.12-Day Turnaround. $558K Saved. ### The Situation Convenience retail operates on razor-thin margins and relentless turnover. With over 400 locations across New York State, this operator hires thousands of new employees annually - cashiers, shift managers, warehouse staff - many of whom need to be behind the counter within days, not weeks. In an industry where a single bad hire can mean register shortages, workplace safety incidents, or regulatory exposure, cutting corners on screening isn’t an option. But neither is waiting five days for results while a competitor snags the same candidate. This company didn’t just need a screening vendor. They needed a partner who understood that speed without accuracy is reckless, and accuracy without speed is unsustainable. ### A Partnership Built to Last This client has been with CIChecked for over 20 years - one of the longest-standing partnerships in our history. They were among CI’s earliest clients, and they’ve stayed because the relationship delivers two things no other provider has matched: [NY Checked™](https://www.cichecked.com/ny-checked) and the kind of service that picks up the phone on the first ring. In two decades, their screening needs have evolved from a handful of locations to a 400+ store operation processing nearly 25,000 subjects a year. The partnership scaled with them - not by adding layers of automation and losing the human touch, but by combining investigative depth with the technology to deliver at volume. The numbers in this case study? They're from a single year: 2025. While others automate, we investigate. ### The Results: By the Numbers | **METRIC** | **PERFORMANCE** | | --- | --- | | **Average Turnaround Time (All Subjects)** | 0.12 Days | | **Same-Day Subject Completion Rate** | 98.3% | | **Same-Day Element Completion Rate ** | 99.0%  | | **Projected Annual NY State Fee Savings ** |  $558,378 | | **Total Compliance Checks Conducted ** | 59,902  | ### Speed Excellence When retail HR teams hear *“background check,”* they typically brace for days of waiting while shifts go unfilled and overtime costs pile up. This client experiences something entirely different: an average turnaround of 0.12 days - roughly 3 hours from order to completion - across nearly 60,000 research elements. While most providers are still sending status updates, this client is already onboarding. Criminal Screening Turnaround | **MetricSearch Type** | **Volume** | **Same-Day** | **Avg TAT** | | --- | --- | --- | --- | | **NY Checked™ (Proprietary)** | 6,879 | 99.0% | 0.10 days | | **National Alias Criminal** | 4,849 | 98.0% | 0.09 days | | **Statewide Criminal** | 1,352 | 96.3% | 0.24 days | | **County Criminal** | 181 | 87.8% | 0.38 days | | **Federal Criminal** | 7 | 100% | 0.00 days | ### The Investigative Depth Volume doesn’t mean shortcuts. Behind the speed metrics sits an investigative architecture designed to catch what database-only providers miss. Every search runs through CIChecked’s proprietary [Cyber Investigation Criminal Enhancement](https://www.cichecked.com/criminal-enhancement) layer, which cross-references criminal data against multiple intelligence sources, flags discrepancies, and triggers deeper investigation when indicators warrant it. This isn’t a database dump. It’s a licensed investigative agency doing what licensed investigators do. Enhanced Screening Components | **MetricSearch Type** | **Volume** | **Same-Day** | **Avg TAT** | | --- | --- | --- | --- | | **Cyber Investigation Criminal Enhancement** | 12,224 | 99.1% | 0.11 days | | **Five Boroughs Cyber Search** | 3,462 | 99.7% | 0.00 days | | **Credit Report (Employment)** | 351 | 100% | 0.01 days | | **Sex Offender Registry ** | 10 |  90.0%  | 0.26 days |   ### The Lesson * "We greatly appreciate the partnership we have with CIChecked. Michelle and her team are always responsive. They consistently meet our timelines, and the reporting provided is concise. Would highly recommend CI!"* **— Director of HR, Healthcare Client ** ### The NY Checked™ Advantage. ** **New York’s criminal court system is notoriously complex. [County courts only process felonies](https://www.cichecked.com/case-studies/uniqueness-of-nys-criminal-records) - meaning standard county criminal searches miss the vast majority of misdemeanor convictions handled by town and village courts across all 62 counties. For a retailer with 400+ customer-facing locations, that gap isn’t an inconvenience. It’s a liability time bomb. [NY Checked™](https://www.cichecked.com/ny-checked) was developed by CIChecked President Michelle Pyan starting in 1999, built on an exclusive partnership with New York State law enforcement. After 12 years of development and testing, it launched in 2011 as the industry’s first proprietary NY criminal search solution. Today, with over 500,000 searches completed, NY Checked™ delivers results in 2–4 hours, covers local, town, village, and city courts that county-only searches miss, includes both misdemeanor and felony data, and uses fuzzy name matching to catch records even with variations and misspellings. Most screening providers don’t even know this gap exists. Their clients pay the price - literally. ### Why This Matters for You This convenience retail chain isn’t just running background checks. They’re operating a screening infrastructure that processes 24,000+ candidates annually across all of New York’s complex court jurisdictions, and over half a million dollars in annual fee savings. They’ve been doing it with CIChecked for over 20 years. That’s not inertia - that’s a partnership earning its keep, every single day. That’s what happens when you partner with investigators instead of database vendors. **Ready to transform your background screening? **Schedule a confidential consultation: **(518) 271-7546** | **[info@cichecked.com](mailto:info@cichecked.com)** | [Contact Us](https://www.cichecked.com/contact)** ***CIChecked is a certified woman-owned, licensed private investigative agency specializing in thorough pre-employment background investigations. Recognized on HRO Today's Baker's Dozen Customer Satisfaction list for excellence in background screening.* ## Related Resources All Resources [Case Studies ![{{item.resource_title}}](https://www.cichecked.com/hubfs/How%20a%20Regional%20Health%20Plan%20Built%20a%20Full%20Compliance%20Infrastructure%20Case%20Study%20Featured%20Image.png) #### How a Regional Health Plan Built a Full Compliance Infrastructure Read More ](https://www.cichecked.com/case-studies/how-a-regional-health-plan-built-a-full-compliance-infrastructure) [Case Studies ![{{item.resource_title}}](https://www.cichecked.com/hubfs/How%20a%20New%20York%20YMCA%20Saved%20Case%20Study%20Featured%20Image.png) #### How a New York YMCA Saved $73K While Adding a Layer of Protection Read More ](https://www.cichecked.com/case-studies/how-a-new-york-ymca-saved-73k-while-adding-a-layer-of-protection) [Case Studies ![{{item.resource_title}}](https://www.cichecked.com/hubfs/Case%20Study%20-%20Comprehensive%20Background%20Screening%20for%20a%20Childrens%20Services%20Nonprofit%20Featured%20Image.png) #### Comprehensive Background Screening for a Children's Services Nonprofit Read More ](https://www.cichecked.com/case-studies/background-screening-for-a-childrens-services-nonprofit) [![CIChecked+CI+LLC+Transparent](https://www.cichecked.com/hs-fs/hubfs/Brand%20Assets/Logo/CIChecked+CI+LLC+Transparent.png?width=700&height=156&name=CIChecked+CI+LLC+Transparent.png) ](https://www.causaly.com/) - Services - [Criminal Background Checks](https://www.cichecked.com/criminal-records-checks-for-employee-background-screening) - [Financial & Business Products](https://www.cichecked.com/financial-and-business-checks-for-employee-background-screening) - [Healthcare](https://www.cichecked.com/healthcare-employee-background-verification-services) - [Identity Validations](https://www.cichecked.com/identity-validations) - [Motor Vehicle Records](https://www.cichecked.com/motor-vehicle-background-verification-for-employers) - [Monitoring](https://www.cichecked.com/continuous-monitoring-employee-background-search) - [Onboarding](https://www.cichecked.com/frictionless-onboarding-background-checks) - [Sanctions & Compliance](https://www.cichecked.com/sanctions-screening-background-checks) - [Cyber Investigations](https://www.cichecked.com/cyber-investigations) - Industries - [Financial & Business Services](https://www.cichecked.com/financial-background-checks-screening-services) - [Healthcare & Life Sciences](https://www.cichecked.com/healthcare-employee-background-checks) - [Nonprofit](https://www.cichecked.com/non-profit-staff-background-checks) - [Transportation](https://www.cichecked.com/transportation-employee-background-verification-dot-faa) - [General](https://www.cichecked.com/best-background-check-agency) - More - [About](https://www.cichecked.com/about) - [News](https://www.cichecked.com/upcoming-events) - [Sales](https://www.cichecked.com/contact) - [Customer Support](https://www.cichecked.com/client-and-technical-support) - [Careers](https://www.cichecked.com/careers) Subscribe Join our newsletter to stay up to date on features and releases. © 2026 CI Checked. 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