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Look, we get it. Nobody's perfect—not even the databases and court systems we pull information from. Sometimes records get mixed up, dates get jumbled, or that parking ticket from 2019 somehow morphs into a federal offense. If you've spotted something in your background check that's making you scratch your head (or pull your hair out), you're in the right place.

Here's the deal: You have the legal right to dispute any information in your background check report that you believe is inaccurate, incomplete, or outdated. And we're here to help you get it sorted out—no hoops to jump through, no runaround, just straight answers.

Please complete the form so our team can locate your report and investigate your concerns.

Questions? Call us at (518) 271-7546 and ask for our Dispute Resolution team. We're here Monday through Friday, 8 AM to 6 PM EST, and we actually answer our phones—98% of the time on the first ring.