.png){kind=icon}
LATHAM, N.Y., July 9, 2025 / -- CIChecked™, the evolution of Commercial Investigations LLC and a leading provider of investigative background screening solutions, today announced the launch of its completely redesigned website platform at www.cichecked.com. The new digital experience represents a comprehensive transformation that combines the company's 21 years of investigative expertise with cutting-edge technology to deliver unparalleled transparency, efficiency, and user experience in the background screening industry.
The website launch comes on the heels of CIChecked's recognition in HRO Today's prestigious Baker's Dozen Customer Satisfaction Ratings for Background Screening Providers, reinforcing the company's position as an industry leader committed to innovation and client service excellence.
Revolutionary Features Transform Client Experience
The new platform introduces several industry-first features designed to address common pain points in background screening:
- Customer & Candidate Resource Center. Streamlined FAQs, onboarding guides, and helpful walkthroughs—so you spend less time troubleshooting and more time hiring.
- Content Resource Center. Stay informed with the latest compliance updates, industry news, and upcoming events—all curated with your role in mind.
- Integration Partners Marketplace. See how we're expanding our tech partnerships to make your workflows smoother.
- Mobile-optimized design. Whether reviewing reports or guiding a candidate, you'll have a seamless experience across every device.
"This website represents more than a digital upgrade—it's a manifestation of our commitment to transparency and innovation in an industry that too often operates in the shadows," said Michelle Pyan, President and Founder of CIChecked. "Our clients deserve to understand exactly what they're getting, how much they're saving, and why our investigative approach delivers superior results. This platform delivers that clarity while showcasing the technological sophistication that supports our human-driven investigations."
Proprietary Technology Delivers Measurable Savings
Central to the new website is the showcase of CIChecked's proprietary NY Checked™ technology, which provides New York employers with comprehensive criminal background data at $32.50 per search compared to the NYS Office of Court Administration's $95.00 fee—representing potential savings of over $6,000 annually for organizations conducting 100 background checks per year.
The NY Checked™ system delivers results in 2-4 hours versus next-day processing, while accessing records that traditional state searches frequently miss, including local, town, and village court data not available through county-level searches.
About CIChecked
CIChecked™, the evolution of Commercial Investigations LLC, provides thorough, human-driven background checks that go beyond simple database searches. Founded in 2004, the company's experienced licensed private investigators dig deep, cross-checking information to uncover inconsistencies and red flags required by the most highly complex and regulated industries. Every screening is approached with a meticulous investigative process, leaving no stone unturned.
CIChecked is certified as a Woman-Owned Small Business by the Women's Business Enterprise National Council (WBENC), New York State, and New York City. The company is also a member of the Professional Background Screening Association (PBSA), the Society for Human Resource Management (SHRM), and the Capital Region Human Resource Association (CRHRA).
Services include identity verifications, criminal background checks at state and municipal levels, drug screening, cyber investigations, continuous monitoring, and specialized compliance solutions for healthcare, finance, construction, nonprofit, and other industries.
