Candidate Screening Resource Center!
You’re almost there! We know that the background screening process can feel like the final hurdle before starting your new job, and we’re excited for you to cross the finish line. At CIChecked, we believe in keeping candidates informed and empowered every step of the way. Our goal is to make this process as smooth and transparent as possible, so you always know what to expect. If you ever have questions, we’re here to help! Reach out to a trained consultant at support@cichecked.com for personalized assistance.
Candidate FAQs
If you have any questions, our Client Services is available at support@cichecked.com to assist you.
Background screening reports vary depending on the employer and the role you’re applying for. Most include a check for criminal records, verification of past employment and education, and sometimes a review of professional licenses and driving records. Drug testing may also be required, depending on the position.
Most background checks are completed in 48 hours or less, though some may take longer if records need to be retrieved from courts or if past employers and schools take time to respond.
Here’s the great news. We know your days are most likely very busy. After completing a background check, you’ll be emailed a link to view the progress of your report. In other words, we’ll save you a ton of time and bring the status updates to your inbox as they are completed.
Hiring decisions depend on the employer, the nature of the job, and company policies. Many employers take a case-by-case approach, considering the type of offense, when it occurred, and how it relates to the position.
Before your background check starts, you’ll need to sign a consent form. Employers may ask for personal details such as your current address, date of birth, and Social Security number. You may also be asked for information on your education and employment history.
Provide as much accurate information as possible. If something doesn’t match exactly, the employer will compare your information with official records.
If any findings affect a hiring decision, the employer must notify you before taking action. You’ll have the opportunity to review and dispute any incorrect information within the time frame allowed by law.
No, your background check results are private and won’t be shared with other employers unless you provide written permission.
If an expunged record has been properly processed by the court, it should not appear in your background report.
No, records from juvenile court are not included in background screening reports.
If you have any questions, our Client Services is here to help at support@cichecked.com or phone at 518-271-7546.
If additional information is needed to complete your report, either your employer or a CIChecked representative will reach out to you.
If you believe there is an error in your report, contact our Client Services at 518-271-7546 or use our dispute resolution form here: Contact Us
If you believe that fraudulent information has been included in your background report due to identity theft, you have the right under the Fair Credit Reporting Act (FCRA) to dispute and request the blocking of this information.
To initiate a request, you should provide:
- A police report or FTC Identity Theft Report detailing the fraudulent activity.
- Any supporting documentation proving the information is incorrect.
- A written dispute specifying the inaccurate items on your report.
To submit your dispute, contact [insert contact method]. Once we receive your request, we will investigate and take appropriate action to correct or remove fraudulent information.
You can also find more information on identity theft at www.consumer.gov/idtheft.
If you are a victim of human trafficking, you have the right to request that certain information be blocked from your background report. The Fair Credit Reporting Act (FCRA) gives you specific rights if you’re a victim of identity theft. You can place fraud alerts and security freezes on your credit and consumer reports. Learn more at www.identitytheft.gov.
CIChecked follows federal guidelines to assist in this process. For details on how to submit a request, visit www.consumerfinance.gov or refer to our Privacy Policy.Under the Fair Credit Reporting Act (FCRA), you’re entitled to a free copy of your background report if one has been completed by you. Contact our Client Services at support@cichecked.com or by phone 518-271-7546 to request yours.
No, CIChecked provides background screening reports, but the hiring decision is entirely up to the employer.
Bring a valid photo ID (such as a driver’s license, passport, or state-issued ID) and any required paperwork, like a Chain of Custody form or ePassport.
Most drug test results are ready within two to three days, but in some cases, processing might take longer.
We take privacy seriously and follow all laws to protect your personal information. For details, see our Privacy Policy.
Definitions
The FCRA is a federal law that gives you the right to know what information consumer reporting agencies have about you and to dispute inaccuracies. It also regulates how and when your consumer report can be accessed. For more information, visit www.ftc.gov.
The FACT Act, an amendment to the FCRA, allows consumers to access a free copy of their credit report each year and enhances protections against identity theft.
A consumer report includes information about a person’s background, such as credit history, employment records, and criminal history, that may be used in hiring, credit, or housing decisions.
A full file disclosure is a request by an individual to see all the information a consumer reporting agency has on them. While CIChecked does not maintain ongoing files on individuals, we provide background screening reports to employers upon request.