Apply for Sales and Marketing Assistant.

At CIChecked, we don't just run background checks - we conduct investigations. While the industry races toward automation, we're building a team of specialists who know that compliance isn't a checkbox exercise and truth isn't found in a database query.

What Makes CIChecked Different:

We've completed 500,000+ background checks with the kind of accuracy that comes from actually investigating, not just clicking buttons. Our clients trust us because we dig deeper, respond faster, and understand that their compliance is our responsibility.

Complete the form to start the conversation. We'll review your application and reach out if there's a potential fit.

Sales and Marketing Assistant.

Reports to: President
Location: Remote
Company: CIChecked – Powered by Commercial Investigations LLC

About CIChecked.

CIChecked is the modern face of background investigations — a woman-owned, licensed investigative agency known for delivering proactive, precise, and human-centered screening solutions. We partner closely with our clients, offering more than just data — we offer peace of mind.

If you love building long-term client relationships, solving problems quickly, and being part of a nimble team that values both professionalism and personality, we should talk.

Compensation

This role ranges between $17.00 and $25.00 per hour.

Role Overview

This position is responsible for performing routine administrative, sales and marketing duties along with other applicable and assigned duties. Individuals holding this position are required to work closely with the President.

Core Responsibilities

Performs full range of administrative, sales, and marketing assistant responsibilities.
Performs a variety of Internet research functions and uses word processing, spreadsheets, and presentation software.
Answers, routes, and handles all facets of incoming sales telephone calls and emails.
Answers routine service questions and directs questions to appropriate personnel when necessary.
Prepares sales and marketing reports.
Processes sales leads and assures leads are directed to the appropriate staff member.
Maintains sales and marketing files, accurately and efficiently entering sales and marketing data.
Coordinates the submission of sales proposals and tracks the sales progress (SalesForce).
Performs trade show follow up to assure timely delivery of literature and samples.
Phone contacts to augment the efforts of the sales staff as needed.
Processes sales data, sales progress reports, and other sales related records and reports.
Data entry to track the delivery of sales literature, sample reports, and other necessary services to customers as directed by the sales staff or management (SalesForce).
Prepares sales presentations by compiling data; develops presentation formats and materials.
Provides product, promotion, and pricing information by clarifying customer request, selecting appropriate information, forwarding information, and answering questions.
Maintains customer database by inputting customer profile and updates; prepares and distributes monthly reports.
Tracks sales expenses by tracking, consolidating, analyzing, and summarizing expenses and submitting for reimbursement.
Updates job knowledge by participating in educational opportunities.
Assists with developing the marketing plan and carrying out the marketing plan.
Prepares and proofreads marketing and sales materials to ensure they are prepared in a clear, concise, logical, and impartial manner.
Develops policies and procedures for the documentation and improvement of sales and marketing tasks.
Develops plans, procedures, and instructions related to assigned duties and administrative projects and activities.
Maintains quality across all duties.
Works to improve sales and marketing efforts and increase the quality of the work directed.
Acts in accordance with company goals and mission.
Helps the company maximize revenues, minimize costs, and prevent fraud, waste, abuse, and mismanagement of our products and vendors.
Ability to perform the duties of the position in a friendly, polite, and intelligent manner to encourage and enhance relationships and sales revenue with prospective and existing customers.

The Right Fit Has...

High school diploma or equivalent required. 2-4 years of college is preferred.
Two years of experience in a position involving administrative, sales, and marketing work.
Must be a trustworthy, personable individual with excellent computer and telephone skills.
Familiar with standard concepts, practices, and procedures involved with this type of work.
Relies on extensive experience and judgment to plan and accomplish goals.
The ability to work under minimal supervision.
A large degree of creativity and latitude is given and required.
Strong organizational skills with the ability to manage multiple onboardings simultaneously.
Client-focused mindset with strong interpersonal and problem-solving abilities.
Knowledge of background screening or similar industries (preferred).
Strong focus on client satisfaction, providing timely support and creating effective solutions.
Consistently deliver amazing client experiences.
Willingness to learn and grow within the company.
Enthusiastic about delivering exceptional service and maintaining client satisfaction.
As a condition of employment, all employees are subject to, and must pass, a criminal background check for private investigative license by the NYS Department of State pursuant to Article 7 of the General Business Law.

Appearance/Personality/Work Style:

Embodies professionalism with unquestionable integrity and exemplary character.
Demonstrates excellent interpersonal skills, with the ability to communicate effectively at all levels of the organization and with external stakeholders.
Exhibits strong observation skills and impeccable time management abilities.
Consistently displays an upbeat, energetic demeanor and takes proactive initiative in all aspects of work.
Highly dependable, with a strong work ethic and pride in delivering exceptional results.
Demonstrates resilience and composure under pressure, maintaining self-control in high-stress situations.
Meticulously detail-oriented while maintaining a strategic, big-picture perspective.
Socially adept, with the ability to build and maintain relationships across diverse groups.

Physical Demands:

The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform essential functions.

This position primarily involves sedentary work in an office environment, requiring extended periods of sitting and computer use. The employee must occasionally lift and move items up to 25 pounds.

Work Environment:

The work environment must be a private office environment safeguarding highly confidential client and company information with unwavering integrity.

Disclaimer:

These statements are intended to describe the general nature and level of work performed by the employee in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel in this role. The company reserves the right to modify job duties or job descriptions at any time.

Equal Opportunity Employer:

Our company is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis including, but not limited to: race, color, religion, sex, national origin, age, disability, or veteran status.